{"id":3757,"date":"2024-03-08T03:45:08","date_gmt":"2024-03-08T03:45:08","guid":{"rendered":"https:\/\/issabella.jwsuperthemes.com\/?page_id=3757"},"modified":"2025-09-14T10:26:23","modified_gmt":"2025-09-14T10:26:23","slug":"faqs","status":"publish","type":"page","link":"https:\/\/reflectionbyasmat.com\/?page_id=3757","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3757\" class=\"elementor elementor-3757\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-custom-animations=\"true\" data-ca-options=\"{&quot;addChildTimelines&quot;:false,&quot;animationTarget&quot;:&quot;.elementor-element:not(.jws-exclude-parent-ca) &gt; .elementor-widget-container, :scope .e-con-inner &gt; .elementor-widget-hub_fancy_heading .jws-split-lines .jws-lines .split-inner, :scope .e-con-inner &gt; .elementor-widget-hub_fancy_heading .jws-split-words .jws-words .split-inner, :scope .e-con-inner &gt; .elementor-widget-hub_fancy_heading .jws-split-chars .jws-chars .split-inner, :scope .e-con-inner &gt; 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Check each product\u2019s size chart or message us for guidance.\"}},{\"@type\":\"Question\",\"name\":\"How long does delivery take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Karachi: same\/next day. Other cities in Pakistan: usually 2\u20135 business days.\"}},{\"@type\":\"Question\",\"name\":\"Do you offer Cash on Delivery (COD)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we offer COD nationwide along with bank transfer and card options where available.\"}},{\"@type\":\"Question\",\"name\":\"Can I exchange my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unworn items with tags can be exchanged within the policy window. Message us with your order number to arrange it.\"}},{\"@type\":\"Question\",\"name\":\"How do I find my size?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use our size chart and measure with a soft tape. 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Reach us on WhatsApp, call, or email \u2014 no forms.<\/p>\r\n      <div class=\"cta\">\r\n        <a class=\"btn accent\" href=\"https:\/\/wa.me\/923033667778?text=Hello%20Reflection%20By%20Asmat\" target=\"_blank\" rel=\"noopener\">Chat on WhatsApp<\/a>\r\n        <a class=\"btn\" href=\"tel:+923033667778\">Call 0303 366 7778<\/a>\r\n        <a class=\"btn\" href=\"mailto:info@reflectionbyasmat.com\">Email Us<\/a>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <section class=\"sections\" aria-label=\"FAQ categories\">\r\n      <!-- Orders & Shipping -->\r\n      <article class=\"card\" aria-labelledby=\"orders-h\">\r\n        <h2 class=\"h\" id=\"orders-h\">Orders & Shipping<\/h2>\r\n        <details>\r\n          <summary>How long does delivery take?<\/summary>\r\n          <p class=\"p\">Karachi orders: same or next working day. Other cities: typically 2\u20135 business days depending on courier routes.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Do you ship nationwide?<\/summary>\r\n          <p class=\"p\">Yes, we deliver across Pakistan with tracked shipping and Cash on Delivery (COD) availability.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Can I change my address after placing an order?<\/summary>\r\n          <p class=\"p\">If your parcel hasn\u2019t been dispatched, message us on WhatsApp with your order number and updated address.<\/p>\r\n        <\/details>\r\n      <\/article>\r\n\r\n      <!-- Sizing & Fit -->\r\n      <article class=\"card\" aria-labelledby=\"size-h\">\r\n        <h2 class=\"h\" id=\"size-h\">Sizing & Fit<\/h2>\r\n        <details>\r\n          <summary>How do I find my size?<\/summary>\r\n          <p class=\"p\">Use a soft tape to measure bust\/underbust (for bras) and waist\/hip (for bottoms). Compare with our size chart on the product page.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Between sizes \u2014 what should I do?<\/summary>\r\n          <p class=\"p\">If you\u2019re between sizes, WhatsApp us your measurements for a tailored recommendation. Comfort is our priority.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Do you offer plus sizes?<\/summary>\r\n          <p class=\"p\">Yes, most ranges run from XS to 3XL. Availability may vary by style and collection.<\/p>\r\n        <\/details>\r\n      <\/article>\r\n\r\n      <!-- Exchanges & Returns -->\r\n      <article class=\"card\" aria-labelledby=\"ex-h\">\r\n        <h2 class=\"h\" id=\"ex-h\">Exchanges & Returns<\/h2>\r\n        <details>\r\n          <summary>What is your exchange policy?<\/summary>\r\n          <p class=\"p\">Unworn items in original packaging with tags can be exchanged within the policy window. Contact us with your order number to initiate.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Are panties or intimate items exchangeable?<\/summary>\r\n          <p class=\"p\">For hygiene reasons, some intimate items may be final sale. We\u2019ll mention this clearly on the product page.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>How long do exchanges take?<\/summary>\r\n          <p class=\"p\">Once received and inspected, we usually process exchanges within 2\u20133 business days.<\/p>\r\n        <\/details>\r\n      <\/article>\r\n\r\n      <!-- Care & Materials -->\r\n      <article class=\"card\" aria-labelledby=\"care-h\">\r\n        <h2 class=\"h\" id=\"care-h\">Care & Materials<\/h2>\r\n        <details>\r\n          <summary>How should I wash delicate items?<\/summary>\r\n          <p class=\"p\">Hand wash or use a lingerie bag on gentle cycle with mild detergent. Air dry flat; avoid bleach and hot tumble dryers.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Are the fabrics breathable?<\/summary>\r\n          <p class=\"p\">Yes \u2014 we prioritize breathable cotton blends, silky microfibers, and soft lace to balance comfort and shape.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Do colors bleed?<\/summary>\r\n          <p class=\"p\">We use colorfast dyes. Dark\/bright colors may benefit from a quick first rinse separately.<\/p>\r\n        <\/details>\r\n      <\/article>\r\n\r\n      <!-- Payments & Privacy -->\r\n      <article class=\"card\" aria-labelledby=\"pay-h\">\r\n        <h2 class=\"h\" id=\"pay-h\">Payments & Privacy<\/h2>\r\n        <details>\r\n          <summary>Which payment methods are accepted?<\/summary>\r\n          <p class=\"p\">Cash on Delivery (COD), bank transfer, and card options where available via our checkout partners.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Is my data safe?<\/summary>\r\n          <p class=\"p\">We keep your personal data confidential and only use it to process orders and support services in line with our privacy policy.<\/p>\r\n        <\/details>\r\n        <details>\r\n          <summary>Do you store card details?<\/summary>\r\n          <p class=\"p\">No \u2014 card payments are processed securely by our payment partners; we don\u2019t store your card information.<\/p>\r\n        <\/details>\r\n      <\/article>\r\n    <\/section>\r\n\r\n    <section class=\"hero\" style=\"margin-top:20px\" aria-label=\"Need more help?\">\r\n      <div class=\"cta\">\r\n        <a class=\"btn accent\" href=\"https:\/\/wa.me\/923033667778?text=Hello%20Reflection%20By%20Asmat\" target=\"_blank\" rel=\"noopener\">WhatsApp Support<\/a>\r\n        <a class=\"btn\" href=\"tel:+923033667778\">Call 0303 366 7778<\/a>\r\n        <a class=\"btn\" href=\"mailto:info@reflectionbyasmat.com\">Email info@reflectionbyasmat.com<\/a>\r\n      <\/div>\r\n    <\/section>\r\n  <\/main>\r\n\r\n  <script>\r\n  \/\/ Current year\r\n  document.getElementById('year').textContent = new Date().getFullYear();\r\n\r\n  \/\/ Add reveal class to key elements\r\n  const revealTargets = [\r\n    ...document.querySelectorAll('.hero, .card, .nb, .btn')\r\n  ];\r\n  revealTargets.forEach(el => el.classList.add('reveal'));\r\n\r\n  \/\/ Intersection Observer for scroll reveals\r\n  const io = new IntersectionObserver((entries)=>{\r\n    entries.forEach((entry)=>{\r\n      if(entry.isIntersecting){\r\n        entry.target.classList.add('reveal-in');\r\n        io.unobserve(entry.target);\r\n      }\r\n    })\r\n  }, {threshold: 0.12});\r\n\r\n  revealTargets.forEach((el,i)=>{\r\n    io.observe(el);\r\n    \/\/ simple stagger\r\n    el.style.transitionDelay = (i * 40) + 'ms';\r\n  });\r\n\r\n  \/\/ Optional: smooth open focus into opened details (accessibility nicety)\r\n  document.querySelectorAll('details').forEach(d => {\r\n    d.addEventListener('toggle', () => {\r\n      if (d.open) {\r\n        const p = d.querySelector('.p');\r\n        if (p) p.setAttribute('tabindex','-1'), p.focus({preventScroll:true});\r\n      }\r\n    });\r\n  });\r\n<\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Home \/ FAQs | Reflection By Asmat Frequently Asked Questions Quick answers about sizing, orders, delivery, care, exchanges, and payments. Still need help? Reach us on WhatsApp, call, or email \u2014 no forms. Chat on WhatsApp Call 0303 366 7778 Email Us Orders &#038; Shipping How long does delivery take? Karachi orders: same or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3757","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/pages\/3757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3757"}],"version-history":[{"count":3,"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/pages\/3757\/revisions"}],"predecessor-version":[{"id":7056,"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=\/wp\/v2\/pages\/3757\/revisions\/7056"}],"wp:attachment":[{"href":"https:\/\/reflectionbyasmat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}